Terms of Service

Stickly is scheduling software. The blood draw itself is performed by a certified phlebotomist working for the phlebotomy company you book with. Stickly does not provide medical services and does not give medical advice.

Stickly does not return laboratory results. Results are handled by the laboratory and the provider who ordered your test.

Keep your password to yourself and tell us if you think someone else has access to your account. You are responsible for what happens under your account. Give us accurate information — an address we cannot find is a visit that cannot happen.

When you book, you see the price before you confirm: the services you chose, any travel fee, and any same-day or weekend surcharge. You can cancel your own appointment from your account.

A phlebotomist may propose a different time, which you can accept or decline. If your visit needs an additional service once the phlebotomist arrives, you will be asked to confirm and pay for it before it is performed.

Card payments are processed by Stripe. Prices are shown before you confirm and are fixed at the time you book, so a later change to standard pricing does not change what you already agreed to pay.

Where a medical facility has agreed to pay for your visit, you pay only the share shown to you at booking, which may be nothing.

If you opt in, we text you about your appointments. Consent is not a condition of booking or of receiving any service. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help, or change it in your account settings.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. See our Privacy Policy.

Do not use Stickly to break the law, to interfere with the service, or to try to reach information that is not yours. Accounts that do may be suspended.

Stickly is not for emergencies. If you have a medical emergency, call 911.

If we change these terms we will update the date at the top of this page and, where the change is material, tell you directly.

support@stickly.co
Stickly, 7910 N Ingram Ave, Fresno, CA 93711